Moodverse – Shipping Policy

Shipping Policy – Moodverse

At Moodverse, we work with trusted print-on-demand partners to produce and ship your items with care.
Below you will find all delivery information clearly explained.

Production time

All products are made on demand.
Production time: 2–4 business days.

Delivery time

Delivery times depend on your location:

• United Kingdom: 3–8 business days

• United States: 5–12 business days

• Europe: 5–12 business days

• Rest of the World: 7–20 business days

Shipping carriers

We use reliable carriers such as:
Royal Mail, Evri, DHL, UPS, USPS, and other regional partners.

Shipping costs

Shipping is calculated at checkout and shown before payment is made.

Order tracking

Most orders include tracking. A tracking link is emailed to you once the order has shipped.

Incorrect address

If the address provided is incorrect and the order cannot be delivered, the customer is responsible for re-shipping costs.

Custom fees and taxes

International orders may be subject to import duties and taxes. These are the responsibility of the customer.

⚠️ Delays and lost packages

While most orders arrive on time, occasional delays may occur due to weather, postal service issues, or customs.
If your order is confirmed lost or damaged, we’ll send a free replacement or issue a full refund.

♻️ Sustainable production

All Moodverse items are made to order using eco-friendly inks and local production partners through Gelato.
This approach reduces waste and carbon emissions — thank you for supporting conscious fashion.

🖤 Wear your mood — live the verse.