Terms of service

🇬🇧 Moodverse – Terms of Service

Last updated: October 2025

Welcome to Moodverse.
These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to the following terms. Please read them carefully.

1️⃣ General Conditions

  • By using this website, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this site.

  • You may not use our products for any illegal or unauthorized purpose.

  • We reserve the right to refuse service to anyone at any time for any reason.

2️⃣ Products and Print-on-Demand

  • All Moodverse products are made to order through our production partner Gelato.

  • Each item is printed individually after purchase; therefore, minor variations in print or colour may occur.

  • Because products are printed on demand, returns and exchanges are not accepted except in cases of damage or production error (see Return Policy).

3️⃣ Pricing and Payment

  • All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.

  • We reserve the right to modify prices or discontinue products without prior notice.

  • Payment is processed securely through our e-commerce platform (Shopify) and trusted payment gateways (e.g., Stripe, PayPal, Apple Pay).

4️⃣ Shipping and Delivery

  • Orders are shipped directly from our print partners.

  • Processing time is typically 2–4 business days, followed by delivery times that vary depending on location.

  • Please refer to our Shipping Policy for detailed information.

5️⃣ Accuracy of Information

We strive to provide accurate product descriptions, pricing, and availability.
However, we do not guarantee that all information on the website is error-free, complete, or current.
We reserve the right to correct any inaccuracies at any time without notice.

6️⃣ Intellectual Property

All designs, logos, artwork, and content on this site are the exclusive property of Moodverse and are protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any content without prior written consent.

7️⃣ Third-Party Services

Our store may use third-party apps or services (such as Gelato for production or payment processors).
These third parties have their own privacy and service policies, and we are not responsible for their actions or content.

8️⃣ Limitation of Liability

Moodverse is not liable for any direct, indirect, or consequential damages arising from the use of our products or website.
Our total liability is limited to the amount paid for the product in question.

9️⃣ Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

🔟 Changes to Terms

We may update or modify these Terms of Service at any time.
The updated version will be posted on this page with the “Last updated” date.
By continuing to use our site, you accept those changes.

📩 Contact Information

If you have any questions about these Terms of Service, please contact us at:
📧 contact@moodverse.co.uk
🌐 www.moodverse.co.uk

🖤 Wear your mood — live the verse.